Virtual Assistants

Whether your website focus is product information, a shop window, or a viable sales channel; our Virtual Assistant technology enables you to achieve all three by delivering an intuitive web experience that gives users the power to find the information they want, fast - with no frustrations, and lower drop-off rates.

Ask Abi, KMP's own virtual receptionist questions about our company.

Virtual assistants are able to enhance the brand personality online, from branded uniform to a smile and demeanour. Lip synchronisation technology can even be added to imitate actual speech.

Recent studies have shown that virtual assistants make a real financial contribution to customer service by significantly reducing the telephone and e-mail traffic to the company.

A great case study is available in the " Ask Dee " help centre section of the Direct Line web site where you will be greeted by the lovely Dee, Direct Line's online assistant.